Reportline

Is an incident and accident reporting service tailored to client specific requirements. Comprehensive information is captured and subsequently processed on behalf of the client.

The key elements of the core accident reporting service include:

• Telephone based reporting service telephone number dedicated to each client, answered with a personalised greeting.
• Automatic reporting of serious incidents in accordance with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR).
• Automatic notification of incidents to key contacts
• Management reports presenting the data are designed in conjunction with the client, and produced at pre-determined frequencies, typically monthly with an annual review.
• Web access. With a user name and password, the client is able to access the database via the website, http://www.reportline.co.uk/

Attendance Report Line

For managing absence whereby an employee calls the dedicated phone line backed by full case management enabling an early return to work, and monthly statistics.

SAFEcontractor

A third party accreditation assessment to review and audit the Health & Safety Policies, Procedures and Documentation of organisations that from time to time work for the Client.

The SAFEcontractor Scheme collects information on the Contractors capabilities, their quality and environmental policies, turnover, types of employees, geographic coverage, insurance cover, CIS cards, etc. In addition tailored services can be provided to assist with overall health & safety management of contractors.

Responseline

provides technical interpretations, practical advice and answers to questions, which require an urgent and authoritative reply, across all the risk disciplines in which National Britannia operates.

The service consists of four elements a telephone hotline, regular news bulletins, guidance notes and urgent updates faxed to clients overnight.

The key to providing such a comprehensive service is the experience and qualifications of the staff and the information sources available.

Behind the scenes staff have, at their disposal, the latest computerised data retrieval systems, extensive library resources and immediate access to details of legislative developments, in the UK, Eire and the EC. All Government press releases from the Central Office of Information are reviewed with even the ability to search the world's newspapers for the last 15 years!